iPower.com Sucks!

I can't begin to explain the frustration I have experienced with iPower over the last year (or more). A few days ago I began the process of moving all my sites away from these clowns. If, by some chance you are looking for a web host I won't send you to anyone but I will say never, ever do business with iPower.com

Here is their top notch response to my 45 minute wait and 25 minute call with their tech support:

Hello Scott,
Thank you for contacting us. We have checked your issue regarding you website and noticed that it is working fine from our end. We were able to connect and publish the test page without any issue. Could please check it from your end? If you still persist from the same issue, please get back to us with exact error message. So that, we can assist you further to resolve the issue. If you have any further questions, please update the Support Console.

Sincerely,
Nick Brown
Technical Specialist

Here is my recent rant in response to there latest slap in my face.

The problem remains. Exactly as described in excruciating detail to your tech support helpless line. It is the exact same problem you solved (on your end) in July and before that and before that.

You conveniently ignore the fact that I successfully update other sites hosted at iPower using the same computer and the same website management software.

Once again the top notch iPower "Level 2 techs" address the problem by sending a canned email stating "IT'S FIXED" when in fact they've done nothing. As usual.

Having been an iPower customer for years with multiple accounts and a VPS with iPower, I would think someone might have the courtesy to give me a call.

But once again iPower kicks me in the face.

You've worn me down with your customer disservice department so I will begin moving every account I can away from iPower. I only wish I could do it quicker.

P.S. Forward this to someone in your organization who cares. I realize the chances of you finding such a person at iPower is slim but since you're obviously not doing anything else - give it a try.